Major Energy Provider: A single pane of glass for Supply side Outsourcing Performance Management
MooD has delivered the first phase of its Outsourcing Performance Management Solution for a major international Energy company.
This Outsourcing contract is being delivered by a global Outsourcing provider who is managing the IT infrastructure covering data centres and PCs over a 5 year agreement. This is on top of the deal where they already provide hardware, support services and managed print services.
The MooD Solution provides a single pane of glass across the whole contract to enhance the management of the operational and transformation governance. The leadership team are empowered and informed with concise management information at their fingertips from which they can make swift and improved decisions. In turn this reduces the risk associated with making business decisions at all levels of the organisation.
Our People
We are pleased to announce that Nick Cowlen has taken up his new role as Client Director, based in Plano, Texas from 7th May 2012. Nick will be accountable for driving the sales of MooD Software Solutions through our major partners within the USA.
MooD International's Mike Greenslade takes part in a 2 month charity expedition
At the end of April 2012, Mike Greenslade, Geoff Cater, and Andy Mullins will set off in their kayaks from Tatums Beach, Portscatho on the Cornish South Coast. They’ll turn right at the harbour wall and with some hard paddling, some reasonable weather and a lot of luck, they’ll appear again on the horizon some 100 or so days later.
‘Bridging the understanding gap’ – MooD International’s in The Telegraph
MooD International is a regular contributor to The Telegraph’s review of the outsourcing market. Most latterly MooD International published an article in the Business Reporter insert in The Sunday Telegraph and a year ago a similar article in The Daily Telegraph.
International celebrates York’s 800th Anniversary by sponsoring medieval cycle of York Mystery Plays
MooD International is proud to be sponsoring the spectacular 2012 production of the medieval cycle of York Mystery Plays, which has been performed by the people of York across the centuries and is a world-famous part of the city’s cultural heritage." From Creation to the Last Judgment, these plays form one of the greatest stories ever told. The story of God, of man and woman and of the cosmic struggle between good and evil is presented on an epic scale against the magnificent backdrop of St Mary's Abbey.
MooD International golf day raises money for RAF Benevolent Fund
Tuesday 30th August 2011 saw MooD International join forces with senior members of the Royal Air Force and Wellington College to host a highly successful Golf match & Gala Dinner in support of the RAF Benevolent Fund (RAFBF). The day, consisting of an 18 hole team golf competition followed by a drinks reception and dinner in the truly spectacular school Common Room, was hosted by Air Chief Marshal Sir Simon Bryant, Commander-in-Chief Air with a special guest of ex-RAF pilot and England rugby international Rory Underwood.
MooD International agrees multi-million pound software licencing agreement with global partner
March 30th, 2012, London, UK —MooD International announced today that it has made a significant step in its plan to be the ERP for Outsourcing. Today MooD International has announced a significant software licensing deal for its Outsourcing Performance Management Solutions. This contract will support the client contracts of a major, global Outsourcing provider.
The contract involves a multi-million pound investment in MooD Software, and will involve the creation of a new MooD International Solution Centre in the United States.
MooD software drives Datapoint’s industry-first solution for Contact Centre Optimisation
Datapoint has launched a new indexing system for its customers giving clearer direction for contact centre optimisation.
The Katalyst mapping index within Datapoint’s suite of contact-optimisation solutions, the first of its kind, brings together an array of complex metrics that allows managers to clearly see how the performance of their contact centre is evolving.
MooD Software appears as leader in Gartner Magic Quadrant
MooD International’s business-driven, model-based solutions for performance management can significantly enhance outcomes for organizations in terms of cost reduction and improved confidence and performance. The MooD technology now enables the concepts and data of ‘business process’ to be fully exploited as part of a business model, generating greater insight and value for the business stakeholder.
This capability has now been recognised by Gartner – with MooD International a ‘leader’ in its latest Business Process Analysis Magic Quadrant.
MooD software drives Datapoint’s industry-first solution for Contact Centre Optimisation
Datapoint has launched a new indexing system for its customers giving clearer direction for contact centre optimisation.
The Katalyst mapping index within Datapoint’s suite of contact-optimisation solutions, the first of its kind, brings together an array of complex metrics that allows managers to clearly see how the performance of their contact centre is evolving.
New patent protects MooD's unique capabilities
MooD has conducted an active patenting process since 1999, aimed at protecting those unique mechanisms and methods that make MooD so distinctive. The process consumes a significant amount of effort: the process from patent application through pending to full grant can take 5-7 years, and can involve engaging in lengthy discussions with international patent examiners.
Gartner recognises MooD in global assessment of software capabilities
A report published by Gartner in 2011 underlines the key changes in the exploitation of enterprise architecture technology and recognises MooD's capability. In their 2010 Magic Quadrant, Gartner positioned MooD as Visionary and now Gartner have further recognised MooD in their 2011 assessment of key capabilities. In this report, Gartner have identified eight capabilities that they see as critical to improving decision making in today's enterprise. Unlike other EA tools, architecture is but one part of the MooD solution. The MooD architecture capability is an enabler, providing the integration and coherence to deliver powerful portfolio balancing and smarter decision making.
MooD software achieves the Queen's Award for Enterprise
The Queen's Award for Enterprise is the UK's most prestigious awards for business performance, recognising outstanding achievement by British companies. The Awards are made each year by The Queen, on the advice of the Prime Minister, who is assisted by an Advisory Committee that includes representatives of Government, industry and commerce, and the trade unions. Winners are publicly announced on 21 April, The Queen's personal birthday, and attend Buckingham Palace to officially receive their awards later in the year. MooD International achieved its first Queen’s Award in 2004.
Outsourcing Governance
In recent years many companies have decided that they are going to concentrate on their core business. They have identified business needs that can be delivered more efficiently by a third party, looked around for an expert in that particular area and given them the contract, essentially saying “just get on with it”. This has worked well in some cases, but how do you know you are getting what you are paying for?